If you are not satisfied with your resolution, you may contact your State Department of Insurance.

This is not a Medicare Part D Prescription Drug Program.

If a member cancels his membership within the first thirty days after the date of receipt of the written document, the member shall receive a reimbursement of all periodic charges and the amount of any one-time processing fee that exceeds thirty dollars.

“Discounts for hospital services, if any, are not applicable in Maryland.”

If you have cancelled at any time after the 30 day period, and you have pre-paid any membership fees, the prepayment will be refunded on a pro-rata basis for months you have not used.

“Nurseline” is not available in New York.

The plan will cease collecting membership fees in a reasonable amount of time, but no later than (30) days after receiving a valid cancellation notice.

These programs are not covered by the Utah Health Insurance Guarantee Act.

If after receiving our response and you are not satisfied with the resolution you may write of call: West Virginia Insurance Commissioner

This plan is not available in the following states AK, CT, MT, NH, RI, VT and WA.

Disclosures: The Complete Vital Care plan is NOT insurance, a health insurance policy or a Medicare Prescription Drug Plan. The plan provides discounts for certain medical services, pharmaceutical supplies, prescription drugs or medical equipment and supplies offered by providers who have agreed to participate in the Plan. The range of discounts for medical, pharmacy or ancillary services offered under the Plan will vary depending on the type of provider and products or services received. The Plan does not make and is prohibited from making members’ payments to providers for products or services received under the Plan. The member is required and obligated to pay for all discounted prescription drugs, medical and pharmaceutical supplies, services, and equipment received under the Plan, but will receive a discount on certain identified medical, pharmaceutical supplies, prescription drugs, medical equipment and supplies from providers in the Plan. The Discount Medical Plan/Discount Plan Organization is Protective Marketing Enterprises, Inc., 5005 LBJ Freeway, Suite 1500, Dallas, TX 75244. You may call (855) 203-1848 or visit for more information. The Plan will make available before purchase and upon request, a list of program providers and the providers’ city, state, and specialty, located in the member’s service area. The fees for the plan are specified in the membership agreement. You may cancel The Plan at any time. The plan includes a 30-day cancellation provision. Note to MA consumers: The plan is not insurance coverage and does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00.